Check your Internet speed. Netflix chooses the video quality of your instant movie based on your Internet speed. Faster speeds ensure a better-quality video. Netflix recommends a connection speed of at least 3.0-Mbps for high-quality video and at least 1.5-Mbps for uninterrupted basic-quality video.
Limit other Internet access while watching your movie. Streaming media, active downloads or games being played by computers on your home network affect Internet speed, causing interruptions in your Netflix Instant View movie.
Position your computer, game console or TV within close proximity to your router to ensure a strong signal, if using a wireless connection to retrieve your movie.
Avoid using cordless phones and microwave ovens during the movie, if they are in a position that may affect your signal strength. Netflix advises customers that these items have been known to cause interruption in wireless signals.