During their interaction, Ben becomes a physical manifestation of Willy's delusions and fantasies. Willy clings to the hope that with Ben's guidance, he could have achieved the prosperity he has always aspired to. Ben encourages Willy to pursue a "big deal" in Alaska, promising that it will secure his financial fortune.
However, this encounter exposes the depth of Willy's self-deception and shattered illusions. His belief in Ben and the idea of achieving wealth serves as a coping mechanism to escape the harsh realities of his unrewarding career and troubled family life.
Willy finally recognizes the futility of his dreams and is overwhelmed by the futility of his existence. This realization triggers his tragic downfall, leading to his eventual suicide attempt