Arts >> Music >> Digital Music

How to Troubleshoot a Rio MP3 Player

The Rio line of portable digital audio players were amongst the first to gain widespread popularity in the late 1990s, before the game-changing Apple iPod was released in 2001. Although the entire line of Rio portables was discontinued in 2005, the Rio website still provides support for the wide variety of Rio MP3 players still in circulation, such as the Rio Carbon, Rio Karma and Rio Nitrus. Common problems with the Rio MP3 players can often be solved with some simple troubleshooting tricks using the emergency reset or reformatting tools on the player or by performing a firmware update.

Things You'll Need

  • Computer with Internet access
  • Rio MP3 player
  • Connector cable
  • Needle or paperclip
Show More

Instructions

  1. Emergency Reset

    • 1

      Connect your Rio MP3 player to you computer with the included USB cable, or connect it to the AC adapter/charger, and allow the player to fully charge. Disconnect when the battery icon indicates a full charge.

    • 2

      Insert the tip of a paperclip or needle into the "emergency reset" hole located at the top of your Rio MP3 player and hold for a few seconds.

    • 3

      Press the "Power" button at the top of the Rio MP3 player.

    • 4

      Reconnect the Rio MP3 player to your computer or the AC adapter if the player still does not power up, then press and hold the "emergency reset" switch with a paper clip or needle, then press the "Power" button.

    Reformatting

    • 5

      Connect your Rio MP3 player to your PC with the USB connecting cable included with your player.

    • 6

      Click "Start" on your PC, then choose "My Computer" and right-click the icon associated with your Rio MP3 player.

    • 7

      Click "Format" from the pop-up menu that appears to delete all music tracks and restore all settings to factory pre-sets for your Rio MP3 player, then click "Start."

    Firmware Update

    • 8

      Connect your Rio MP3 player to your PC with the USB connecting cable included with your player.

    • 9

      Close all programs, applications and utilities on your PC before running the firmware update, and do not unplug the Rio MP3 player from your computer until the update is complete.

    • 10

      Open your web browser and surf to digitalnetworksna.com, hover your mouse cursor over the "Support" button at the top of the page, then click on the "Downloads & Manuals" link that appears in the pop-up menu.

    • 11

      Click on the model of Rio MP3 player you have, then click on the most recent firmware update listed under "Latest Downloads." Follow all prompts and instructions to complete the download and installation process.

    • 12

      Double-click the firmware update you downloaded to your computer, and wait about one minute for the firmware to be updated by the application.

+:
+:

Digital Music

Related Categories