The show stars Ben Rappaport as Todd Dempsy, a young American who is sent to India to manage the outsourced call center. Alongside Rappaport, Rizwan Manji, Rebecca Hazlewood, Sacha Dhawan, Parvesh Cheena, and Anisha Nagarajan play the other main characters.
"Outsourced" received mixed reviews from critics. Some praised the show for its humor and cultural insights, while others criticized its lack of originality and stereotypical portrayals. Despite its mixed reviews, the show maintained a consistent viewership throughout its run. However, NBC canceled it after one season.