Microsoft switched from its original Web TV to its newer MSN TV2, which features faster connection speeds and a broadband connection without a PC. Customers are supplied with an MSN TV2 player which connects to the television and cable modem, DSL connection or gateway.
The MSN TV2 Internet & Media Player device is not sold by Microsoft directly. It is available through Amazon, High-Tech Office and other electronics dealers. As of 2010, prices range from $150 to $200. While Microsoft does not sell the receivers, it does suggest buying from S2G, or Sales Services Group. S2G can be contacted at 800-683-8320.
Microsoft offers MSN TV2 access for as low as $9.95 a month or $99.95 a year as of 2010 for those who already have an Internet connection. If no Internet connection is available, the subscription runs $21.95 a month or $199.95 a year. The subscription includes digital media access, Internet, email and related features that the customer can now access from his TV. After purchasing the receiver and setting it up, the on-screen prompts take the customer through the process of setting up an account. Then the customer contacts Microsoft at 866-GO-MSNTV (866-466-7688) and the account is verified and completed.