Here's a breakdown of what it means:
* Grey Screen: This refers to the interface used by banks for interbank transactions. It's usually a secure, internal system with limited access.
* Interbank Transfer: This refers to the process of transferring funds between different banks.
* Unique Transaction Reference (UTR): This is a crucial element for tracking and identifying individual transfers within the interbank network. It acts like a unique barcode or ID for each transaction.
Importance of the UTR:
* Tracking: The UTR allows banks to track the progress of a transfer and identify its specific details.
* Verification: It helps banks verify the authenticity and legitimacy of a transfer.
* Troubleshooting: In case of any issues with the transfer, the UTR helps banks investigate and resolve the problem.
* Customer Support: It enables banks to provide accurate information and updates to their customers regarding their transfers.
Where to find the UTR:
The UTR is typically provided by the sending bank to the customer initiating the transfer. You might find it on:
* Bank Statement: Your bank statement will often list the UTR for each transfer.
* Confirmation Email or SMS: Some banks send confirmation emails or SMS messages containing the UTR.
* Online Banking Platform: Your online banking platform may display the UTR for ongoing or completed transactions.
If you're unsure about the UTR for a specific transfer, it's always best to contact your bank for assistance. They can provide you with the correct UTR or help you locate it within your bank records.