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How to Contact Netflix for Customer Service

Contact Netflix if you have questions about your account, a bad DVD or questions about their services. Start with the basics and move on to more direct access, depending on the issue at hand. Netflix provides online frequently asked questions, email support, a customer service number and a mailing address for members to use with questions. Any or all of these are available to those who need customer support.

Instructions

    • 1

      Check Netflix's website. Their Help and Customer Service help resolve problems with your DVD and other common questions. Type the question into their FAQ at netflix.com to see if the information resolves your problem.

    • 2

      Call Netflix. The main customer service number is 1-866-716-0414. The customer service representatives are available 24 hours a day to help resolve issues.

    • 3

      Send a letter to the following mailing address:

      Netflix, Inc.

      100 Winchester Circle

      Los Gatos, California 95032

      This sends mail directly to Netflix's main headquarters.

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