As the song begins, the singer admits that despite their intentions to be kind and gentle, they find themselves falling into a pattern of repeatedly causing hurt. They confront their own actions and take responsibility for the consequences.
Throughout the song, there is a sense of self-awareness and a desire for change. The singer expresses their genuine desire to be a better person and to break free from this pattern of hurtful behavior. They acknowledge that they need to improve themselves in order to be truly worthy of a loving relationship.
Overall, "Hurtful" serves as a reflective piece that delves into personal growth, confronting one's mistakes, and striving to be a better person in future relationships. It's a song about accountability, self-awareness, and the hope for redemption and positive change.