- The CD changer may be faulty.
- The CD changer may be dirty or scratched.
- The CD you are trying to play may be damaged.
- The CD player may be experiencing a software glitch.
Here are some steps you can take to troubleshoot the problem:
- Try cleaning the CD changer:
1. Open the CD changer door.
2. Gently remove the CDs from the changer.
3. Wipe the inside of the changer with a soft, dry cloth.
4. Reinsert the CDs and close the door.
- Try a different CD:
1. If you are still unable to play a CD, try inserting a different CD into the changer.
2. If the other CD plays, then the problem may be with the original CD.
- Reset the CD player:
1. Turn off the ignition.
2. Press and hold the "Power" button on the CD player for 10 seconds.
3. Turn on the ignition.
- If none of these steps work, you may need to take your vehicle to a Mercedes-Benz dealer for service.
Additional notes:
- The Bose Navigation radio in the Mercedes-Benz M-Class is made by Harmon Kardon, not Sony.
- The CD changer in the Mercedes-Benz M-Class is located in the trunk of the vehicle.