* Strict and Responsible: Benson is the most responsible and strict of the park employees, often trying to keep things in order and making sure everyone does their jobs. He's constantly frustrated by his employees' antics, especially Mordecai and Rigby.
* Often Overworked: He often has to deal with the ridiculous situations that occur at the park, which range from alien invasions to time travel.
* Has a Soft Spot: Despite his strictness, he does care about his employees and often helps them out when they're in trouble.
* Has a Crush on Pops: Benson has a long-standing crush on Pops, which he often tries to hide.
* Super Strength: He is surprisingly strong, often seen throwing heavy objects with ease and sometimes even fighting off monsters.
He's a key character in the show, providing a lot of the comedic tension with his uptight personality while still showing genuine care for his employees.