2. Check the game disc for scratches or dirt. If the disc is damaged, it may not be able to load properly. Clean the disc with a soft cloth and try again.
3. Make sure your Nintendo DS is up to date. Sometimes, game updates can fix bugs and glitches. To check for updates, go to the Nintendo DS System Settings menu and select "System Update."
4. Delete the game data and try again. This will erase your progress in the game, but it may also resolve the freezing issue. To delete the game data, go to the Nintendo DS System Settings menu and select "Data Management." Then, select "Nintendo DS/DSiWare" and choose the game you want to delete.
5. Contact Nintendo customer support. If you have tried all of the above steps and the game is still freezing, you may need to contact Nintendo customer support for help.