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How to Send e-Books to Buyers Automatically

When a buyer purchases an e-book, he wants it immediately. As the seller, you should strive to deliver the e-book as quickly as possible to provide good customer service. This often involves sending e-books to buyers automatically, so they don't have to wait for you to physically read their order and then send them the book. The entire process is automated, which prevents you from spending unnecessary time fulfilling each order.

Instructions

    • 1

      Choose a payment system or shopping cart software that takes payment and redirects the buyer to a download page. Most shopping carts can handle this, such as 1shopping cart or Zen Cart. Some Web hosting platforms automatically include a shopping cart as part of the hosting plan.

    • 2

      Upload the e-book to a folder on your Web server using File Transfer Protocol (FTP). Your hosting company may have an FTP client available to upload files. Upload the e-book to the Public_html folder, or to a folder of your own choosing. A folder with a unique name works best to prevent people from guessing the name of the download page, and downloading the e-book without paying for it.

    • 3

      Create a page on your Website where your payment system will redirect buyers after they purchase the e-book. Provide a link to the e-book's location so buyers can download it. You may also use a "Download" button instead of a link. Use the download page to provide special instructions, thank the customer, and suggest other products.

    • 4

      Set up an auto-responder to automate the delivery of the e-book. You receive an email after a customer makes a purchase, which triggers the auto-responder to send the e-book to the customer. Available auto-responders include Aweber, Constant Contact, and 1Shopping cart. The best auto-responders are part of your existing shopping cart or easily integrated with it.

Book Publishing

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