2. Self-assembly: Ikea products are designed for customers to assemble themselves. This approach lowers their costs and enables them to offer products at more affordable prices compared to competitors who provide fully assembled furniture.
3. Flat-packing: To optimize storage and transportation, Ikea products are flat-packed, reducing the space they occupy during storage and allowing for more efficient transportation and distribution.
4. Warehousing and distribution: Ikea operates large warehouses and distribution centers to efficiently manage their extensive product range and deliver products to their stores and customers.
5. Supply chain management: Ikea has a well-established global supply chain that sources materials and components from suppliers around the world. They work closely with suppliers to ensure high-quality standards, timely deliveries, and sustainable practices.
6. Store layout and design: Ikea stores are designed to provide customers with a unique shopping experience. They feature large showrooms where customers can view and interact with various furniture setups and room designs.
7. Customer service and support: Ikea places a strong emphasis on customer service and support. They offer assistance with product assembly, returns, exchanges, and other customer inquiries through various channels, including in-store support, phone lines, and online platforms.
8. Sustainability and environmental focus: Ikea prioritizes sustainability and environmental consciousness in their operations. They strive to use sustainable materials, reduce waste, and minimize their carbon footprint throughout the supply chain and product life cycle.