1. External Conflict (Person vs. Society): Leona Stevenson's struggle against an indifferent and impersonal medical system is a central conflict in the play. Her desperate attempts to get help via telephone calls reveal the limitations and potential dangers of an overly mechanized society where human life seems insignificant.
2. External Conflict (Person vs. Person): The mistaken phone call that connects Leona to a murderous plot puts her at odds with a group of criminals, including Sally and her accomplices. This conflict becomes increasingly menacing as they attempt to track down Leona, creating a thrilling sequence of events.
3. Internal Conflict (Person vs. Self): Leona grapples with her own fears, self-doubt, and vulnerability throughout the play. Her sense of helplessness intensifies as she becomes paralyzed by the knowledge that danger is approaching, but she lacks the means to save herself. this internal conflict adds another layer of tension to the plot.
4. Ethical Conflict (Right vs. Wrong): The criminals' unethical plan and ruthless actions contrast sharply with Leona's genuine struggle for survival. This juxtaposition highlights the play's moral dimension and invites the audience to confront ethical questions about one's responsibility to help another person in distress.
The skillful interplay of these conflicts drives the plot of "Sorry, Wrong Number" forward, building the suspense and creating a gripping narrative that keeps the audience captivated until the climax and resolution.