Start the streaming video for the program you plan to watch.
Watch for the “S” button to appear in the bottom, right corner of your video, next to the volume button, once the program has started after the introduction.
Click on the “S” with your mouse to turn to the audio descriptions off.
Go to the “Tools” menu and select “Options.”
Click the “Security” tab and verify that the box next to “Show local captions when present” is checked.
Go to the “Play” menu and verify that “On if Available” is selected under “Lyrics, Captions and Subtitles.”
Hold “Ctrl,” “Shift” and “C” on your keyboard simultaneously to switch the subtitles off. The same keys switch them back on.