Write "Refused, Return to Sender" on the package with permanent marker within 10 days of receiving the unordered DVD. Do not block the return address with your writing.
Deposit the package in the mail.
Reseal the box with packing tape without covering the return address if you have opened the package containing the sealed DVD. Mark the package with the words "Refused, Return to Sender" and deposit in the mail.
Write to Columbia House if the box can not be resealed:
Customer Service Department
Columbia House DVD Club
PO Box 91602
Indianapolis, IN 46291-0602
or online at Columbiahouse.com to receive a return mailing label.