Here's why:
* Your account's plan: Netflix has different subscription plans with varying limits on how many devices can stream simultaneously.
* The Basic plan allows for one simultaneous stream.
* The Standard plan allows for two simultaneous streams.
* The Premium plan allows for four simultaneous streams.
* Another device is active: If you're already streaming on one laptop and try to stream on another, Netflix might not allow it because you've reached your plan's limit.
* Device issues: Sometimes there can be issues with your devices or internet connection that prevent Netflix from playing properly.
Here's how to troubleshoot:
1. Check your subscription plan: Ensure you have a plan that allows for the number of simultaneous streams you need.
2. Check other devices: Make sure you're not already streaming on another device associated with your account.
3. Sign out of Netflix on the first laptop: Try signing out of Netflix on the laptop you were previously watching on and then log back in on the new laptop.
4. Restart your devices: Restarting both your laptops and your modem/router can sometimes fix temporary glitches.
5. Check your internet connection: Make sure you have a strong and stable internet connection on both laptops.
Important note: Netflix uses a system to detect your location and device to ensure you're not sharing your account with unauthorized users. This is why it may seem like the service is "blocking" you on a new laptop, but it's actually just enforcing its streaming limits.