What is an e-ticket?

An e-ticket (electronic ticket) is a digital representation of a travel ticket, such as an airline ticket, that is purchased and stored electronically rather than as a physical paper ticket. It can be viewed, managed, and accessed easily on electronic devices such as smartphones, tablets, and computers.

Benefits of e-tickets compared to traditional paper tickets:

1. Convenience:

No need to carry physical tickets; travelers can simply present the e-ticket on their device screen during check-in or boarding.

2. Accessibility:

E-tickets can be accessed and retrieved effortlessly on electronic devices. No risk of losing or misplacing physical tickets.

3. Eco-friendly:

Reduces reliance on paper, promoting sustainability and less wastage.

4. Last-minute changes:

Allows travellers to easily manage and make changes to their ticket details such as date or seat selection online.

5. Security:

Secured with unique codes or QR codes to authenticate their validity; minimizing theft or unauthorised use.

6. Quick refunds:

Offers faster processing of refunds or cancelations compared to physical tickets.

E-tickets have streamlined and significantly improved the transportation industry by enhancing passenger convenience, security, and overall ticketing process efficiency.